D2C ECOMMERCE SOLUTION
Boost sales across omni-channels
91APP empowers retail brands to rapidly create D2C ecommerce Website and APP. By incorporating Online Merge Offline (OMO) and CRM modules, brands can effortlessly synchronize inventory, member data, loyalty points, and promotional coupons between their online and retail stores.
COMMERCE CLOUD
Grow your brand with scalable software
A unified backend to handle all aspects of ecommerce Website, iOS and Android APP. We offer flexible discount and promotion modules, secured payment and comprehensive logistics integration. Some popular features include:
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Member tagging and member price
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One-page checkout
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In-APP live + shopping
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KOL/KOC specific campaigns and reports
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Online-merge-offline (members, points, coupons, etc)
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Omni-channel inventory control
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MARKETING CLOUD
First-party data x CRM integration
Based on product preferences, member behavior, purchase intent, etc, brands can select target audience and implement automatic personalized strategy to engage with members on a periodic basis.
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Personalized marketing messages with automation
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Member segmentation (plus AI)
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First-party data analysis
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Advanced CDP reports
ARTIFICIAL INTELLIGENCE
AI to improve operation efficiency
jooii (Joint Omni-channel-Oriented Insightful Intelligence) is an AI model developed by 91APP. It provides intelligent suggestions to enhance operational efficiency for brands.
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Automated product copywriting
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Personalized marketing copywriting
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One-click insights
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Automatic product tagging
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ChatGPT plugin
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Product review assistant
PAYMENT
Membership card integrate with payment
A super APP that includes ecommerce features, membership management, e-wallet, online payment, store payment, etc.
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Member e-wallet with online and store payment ability
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91Pay includes the most popular payment methods: Visa, Master, UnionPay, Alipay HK, WeChat Pay, Payme etc.
TESTIMONIAL
Why brands choose 91APP?
Since switching to 91APP, online sales has skyrocketed by 4 times, with 70% of all orders coming from APP. We look forward to reaching new heights in the coming years.
Sa Sa Hong Kong
With 91APP's system, we were able to integrate membership and loyalty points across online and offline channels. Over the past two years, GMV has increased by 10X.
Eu Yan Sang Hong Kong
With 91APP, we were able to integrate customer purchasing habits with retail data analysis, allowing us to offer personalized promotions to improve customer experience.
ecHome
BUILT FOR CONVERSION
Unlock new revenue potential without overhead
70%
online orders
from APP
13%
online orders driven
by retail staff
4.9%
AI member
segment CVR
2X
OMO member
purchase value
THIRD-PARTY (TP) OPERATION
D2C website operation taken care by professional team
TP services include: website management, product upload, marketing campaigns, advertising, order processing, customer service, data analysis, and OMO strategy consultation.
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Team with over 20 years ecommerce experience
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Collaboration with more than 100+ retail brands
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Average 75% growth in online sales performance
SERVICE & SUPPORT
Curating the most suitable IT solutions
Customization project
Managed by project managers, we ensure the seamless implementation of customized projects, such as WMS and advanced reporting with Tableau, etc.
Data security
24/7 system monitoring and remote backup to ensure uninterrupted business services. 91APP has also obtained PCIDSS and SOC 2 security certification.
Integration with POS / ERP
Experience in integrating with multiple vendors, including Oracle Netsuite, SAP, Emarsys, Microsoft Dynamics, DN, eRun etc.
Enterprise cloud computing
We utilize Amazon AWS for comprehensive cloud services and Google GCP for secure storage space.
TVP funding application
We have extensive experience in handling government TVP funding applications. We can provide businesses with the most suitable advice.
Value-added services
Growth consultation
Dedicated local Account Managers are available to assist our merchants anytime, anywhere, providing insights on product features and market trends.
Third-party operation
Our third-party operation team is capable of executing brand strategies, marketing campaigns, and online activities comprehensively, aiming to enhance brand awareness and drive business growth.
Digital data consultation
Specializing in MarTech and advertising campaign management, we offer comprehensive media planning